FAQ

H310A

There is a transparent latch at the end of the pulp outlet.
You can open the pulp outlet cover by lifting this transparent latch.
After opening the pulp outlet cover, please detatch the orange rectangular extraction packing and clean the pulp outlet with a cleaning brush (enclosed in the package).


After juicing citrus fruits such as oranges and lemons, some parts may be stained with a white colour that is difficult to remove by washing only with water. In this case, put some cooking oil on a sponge and wipe the fat-soluble ingredients (limonene or hesperidin) off the parts. Then rinse the parts in warm water. Afterwards, wash the parts with kitchen detergent. You will then be able to see the original colour of the parts.

Carrots and turmeric, common fat-soluble ingredients, can also discolor parts such as augers orange or turquoise. This can be remedied by wiping the discolored area with a kitchen paper dipped in cooking oil, followed by a wash in kitchen detergent, and the stained area will return to its original colour.


FAQs_parts shopSaving…ShareFileEditViewInsertFormatDataToolsExtensionsHelp$%1231 of 2D5 Thoroughly clean the shelled nuts and leave to soak in water for several hours until the nuts are no longer hard. When the nuts are sufficiently soaked, close the Juice Cap and pour the water and nuts together for juicing. Once Puree is sufficiently discharged, open the juice cap. Please note that hard nuts such as tiger nuts are not ideal. Please refer to the recipes from the enclosed recipe book.Thoroughly clean the shelled nuts and leave to soak in water for several hours until the nuts are no longer hard. When the nuts are sufficiently soaked, close the Juice Cap and pour the water and nuts together for juicing.
Once Puree is sufficiently discharged, open the juice cap. Please note that hard nuts such as tiger nuts are not ideal. Please refer to the recipes from the enclosed recipe book.HowToUseThoroughly clean the shelled nuts and leave to soak in water for several hours until the nuts are no longer hard. When the nuts are sufficiently soaked, close the Juice Cap and pour the water and nuts together for juicing.
Once Puree is sufficiently discharged, open the juice cap. Please note that hard nuts such as tiger nuts are not ideal. Please refer to the recipes from the enclosed recipe book.Turn on screen reader supportTo enable screen reader support, press ⌘+Option+Z To learn about keyboard shortcuts, press ⌘slash


Hurom Juice extractors make juice by squeezing the ingredients. If you use a coarse strainer or a smoothie strainer, you can make a juice that contains more pulp like a smoothie. However, it will have less pulp than a smoothie made with a blender.


H310A

As H310A is a compact model, the seal (chamber cover packing) is thin. Therefore, please pull it out carefully when you take it out to wash. When you put it back, please ensure that the chamber cover packing fits snugly into the groove and that it is pressed down firmly on all sides. If it is not correctly assembled, it may become damaged soon by opening and closing the hopper and the chamber.

All the silicone parts are consumable parts which should be replaced every 6-12months. The period could be varied depending on use habit and frequency. These parts are available from our spare parts online shop:
https://hurom-europe-parts.com/collections


All the silicone parts sholud be replaced every 6-12months. The period could be varied depending on use habit and frequency. The parts are available from our spare parts online shop: https://hurom-europe-parts.com/collections


HAA, HZ

A1. [By mode]
① Preparation/juicing mode: Juice most ingredients with the lever in the [●CLOSE] position.
② Finishing mode: When adding the last ingredient, leave the lever in the [◑] (half-open) position and run the machine until no pulp comes out. For easy cleaning, leave the lever in the [◑] (half-open) position to discharge the pulp in the chamber.
③ Cleaning mode: After removing the chamber set from the main unit, set the lever to [OPEN ○] for easy cleaning. The lever cannot be moved to [OPEN ○] when the chamber set is attached to the main unit.
④ Ice cream mode: Leave the lever in the [●CLOSE] position. When making ice cream, the pulp is not discharged, so do not leave the lever in the half-open position.

A2. [By ingredient]
When juicing hard fruits and vegetables: Start juicing with the lever in the [● CLOSE] position. When all the ingredients are in the chamber, place the control lever in the [◑] (HALF-OPEN) position to allow enough juice and pulp to discharge from the chamber.
When juicing seeds or soft fruits: Leave the lever in the [● CLOSE] position to start juicing. As soon as the juice starts to come out, move the lever to [◑] HALF-OPEN.
③ When blending with milk: Keep the lever in the [● CLOSE] position and continue juicing from the beginning to the end.


■ How to use the control lever

- [●CLOSE] : the pulp outlet is closed.
- [◑ HALF OPEN] : Leaving it in the half-open position facilitates the discharge of grounds
- [○ OPEN] : When cleaning the chamber.

* [OPEN ○] cannot be set to [OPEN] when the chamber is attached to the main unit.


Tips for using the control lever

- If the hopper does not open after juicing, place the lever in [◑Half open] and reverse rotation [REV] for 3 to 5 seconds and repeat 2 to 3 times.
- When brewing more than 400 ml at a time, open the lever to [◑Half-open] halfway through brewing and drain the grounds. If the pressure in the chamber increases, the hopper may not be open or there is a risk of damage to parts.


H330P, H320N

Combine the fine strainer and the spinning brush.
Fit it firmly into the chamber by aligning the cut-outs. Then insert the auger into the chamber and push it all the way down. Place the hopper on top of the chamber set. Turn the hopper clockwise until the guide mark is aligned with the lock symbol.
Before attaching the hopper and chamber set to the main unit, check the seals and that the pulp outlet is closed.
Place the hopper and chamber set on the main unit.
Insert the power cord into the main unit and plug the power cord into the power outlet.
After placing a juice container and a pulp container under each spout next to the juicer, it is ready to start juicing.


H310A

First, assemble the lower part of the multi-screw with the upper of the multi-screw. Insert the multi-screw in the chamber and push it down. Place the hopper on top of the chamber set. Turn the hopper clockwise until the guide mark is aligned with the lock symbol. Before attaching the hopper and chamber set to the main unit, check all the sealings are correctly placed and the pulp outlet cover is closed well. Place the hopper and chamber set on the main unit.
Insert the power cord into the main unit and plug the power cord into the power outlet.


H330P, H320N, H310A

After juicing is completed, if you want to detach the hopper & chamber set, first the hopper & chamber set should be lifted together off the main unit and then separated.

If you try to rotate and separate the hopper and the chamber while they are still attached to the main body, the stopper guide may get stuck abnormally, making it difficult to seperate the hopper and chamber properly.

In such cases, place the hopper and the chamber set on the main unit, and close it completely by turning it in the direction of locking.
This action results in the stopper guide returning to its original position, allowing successful detachment.
Then lift the hopper & chamber set off the main unit and turn the hopper to open direction (clockwise).


H400, H330P, H320N, H310A, M100, H200, HZ, HAA

FAQs_parts shopSaving…ShareFileEditViewInsertFormatDataToolsExtensionsHelp$%1231 of 2D5 Thoroughly clean the shelled nuts and leave to soak in water for several hours until the nuts are no longer hard. When the nuts are sufficiently soaked, close the Juice Cap and pour the water and nuts together for juicing. Once Puree is sufficiently discharged, open the juice cap. Please note that hard nuts such as tiger nuts are not ideal. Please refer to the recipes from the enclosed recipe book.You can use frozen fruit to make ice cream (sorbet). Thaw the frozen fruit slightly at room temperature before placing it in the hopper and running the juicer with the juice cap closed. Fruit that has been frozen for more than 24 hours should be thawed at room temperature for at least 15 minutes before making ice cream.

Multi-Auger models (H400, H310A) can be used to make ice cream without a separate ice cream strainer.
For machines with a regular auger (H330P, H320N, M100, H200, H-AA, HZ), you can replace the strainer (or strainer & spinning brush) with an ice cream strainer and make ice cream.

For ice cream recipes, please refer to the enclosed recipe book.HowToUseYou can use frozen fruit to make ice cream (sorbet). Thaw the frozen fruit slightly at room temperature before placing it in the hopper and running the juicer with the juice cap closed. Fruit that has been frozen for more than 24 hours should be thawed at room temperature for at least 15 minutes before making ice cream.

Multi-Auger models (H400, H310A) can be used to make ice cream without a separate ice cream strainer.
For machines with a regular auger (H330P, H320N, M100, H200, H-AA, HZ), you can replace the strainer (or strainer & spinning brush) with an ice cream strainer and make ice cream.

For ice cream recipes, please refer to the enclosed recipe book.Turn on screen reader supportTo enable screen reader support, press ⌘+Option+Z To learn about keyboard shortcuts, press ⌘slash


Yes, you can. Except for the motor block and silicone parts, the rest of the parts can be washed in a dishwasher in lukewarm water temperature (below 50 degrees Celsius).
However, we recommend hand-washing under lukewarm running water, as some parts have sensors that can be damaged by the high temperatures and high water pressure in the dishwasher and by friction with other dishes. After cleaning the parts, allow the pars to dry thoroughly before storing.